Operations Manager

Operations Manager

Job Description

Summary

Integrity Resource Center is a nonprofit ministry dedicated to training and equipping leaders to do business God’s way. We are looking for a strong, autonomous leader to be responsible for planning, organizing, supervising, and controlling the activities related to the operations of our small nonprofit ministry.

We are building Unconventional Business communities in different cities that host many events, train peer group facilitators, and engage professional women and next generation leaders. These efforts need some operational leadership related to their promotion and the actual execution of all the backroom processes necessary for success.

The Operations Manager will help shape and lead the future direction of our web offerings, and work with our team of contractors and staff members to steer us towards becoming the most comprehensive biblically based business resource center available. In addition, to the operations of the organization this role will also have some involvement in managing relationships with content providers and subcontractors, as well as any staff members.

Since donors are the current lifeblood of the organization this person will also be responsible for overseeing and developing the most effective donor management systems and assuring that all parties are receiving proper communication in response to their donations.

This person will need to interact with our accounting and finance functions, coordinate any communication strategies with any marketing and web contractors or personnel, and manage our databases.

Responsibilities

  • Establishing standard processes and procedures related to the organization of our business
  • Taking inventory of all existing content and categorizing it to fit with the overall strategy
  • Organize our event schedule and help manage recruiting speakers for our events in four cities and any additional cities as we grow
  • Work with marketing personnel in appropriate follow up with participants or members who need direction
  • Manage memberships, member notifications, and any related administration needs
  • Respond to customers, online donors, and others who need assistance
  • Research small group studies, ebooks, and other content for new possibilities to our product mix
  • Collaborating with marketing and web developers to assure content integrates with the marketing and communication strategies
  • Keep current with emerging web technologies that will assist in organizational procedures
  • Make contact with content providers and other ministry partners to obtain content to fill gaps in needed resources and content areas
  • Assure web-based information is archived for future needs and reference
  • Track and report on all site metrics
  • Work cooperatively with key team members, clients and vendors
  • Manage ongoing web research and automated searches of Christian business sites and content
  • Research and establish digital strategies that will effectively shape our processes
  • Make recommendations on possible content voids in the marketplace
  • Maintain and leverage our current customer relationship management software.

Required Skills

  • Exceptional communication and organizational skills
  • Skilled at developing processes and procedures to accomplish goals
  • Ability to build and manage teams of volunteers, subcontractors and staff to accomplish assigned tasks
  • Passion for building integrity and faith into the workplace
  • Integrity
  • Experience in creating, managing, editing and posting content
  • Skilled in using technology, especially content management systems and use of graphic design programs a plus

Email Rick Boxx at rboxx@integrityresource.org to apply for this position